Sign-up and sign-in
You create an account with the sign-up form, then confirm your email address and you can sign in. You can sign in either with a one-time link or with a password.
Sign-up
The Sign up form has four fields:
| Field | Description |
|---|---|
| Your Name or company | Saved as the company name on the account; you can edit it later. |
| Also your login name. | |
| Password | |
| Confirm Password |
The form is protected by Cloudflare Turnstile verification. If an account with the address already exists, the sign-up is refused.
Signing up does not create a license or a trial period. It only creates an account. The trial period starts when you complete the new license wizard.
Verifying your email address
After you sign up, you receive an email asking you to confirm your email address. The link in it is valid for 7 days.
You cannot sign in until you confirm the address. If the email has not arrived, check your spam folder and, if needed, request a new link on the page the dashboard offers after you try to sign in.
For security reasons, the system responds the same way whether the address exists or not. Clicking the verification link does not sign you in; it only confirms the address. You then sign in the usual way.
Signing in
On the sign-in form you have two options:
Sign-in link
The default method. You enter your email and click Send me a sign-in link. An email arrives with a link that is single-use and valid for 15 minutes. At most 5 links per hour can be sent to one address.
Password
The Sign in with a password link switches the form to a classic sign-in.
You will find Logout in the bottom left corner of the dashboard.
Forgotten password
On the sign-in form choose password reset, enter your email and a link arrives in your inbox. Completing the password reset also confirms your email address. This is how people whose account was created by someone else get into the dashboard too.
An account created by someone else
If a colleague created your account by inviting you to manage a license, or the account was transferred from the old system, the dashboard asks you to choose your own password the first time you sign in. Until you choose it, you cannot get into the rest of the dashboard. The only other available action is signing out.
Every password change is followed by a security email saying that your account password has been changed. If you receive such an email and did not change your password, contact us.